How to Present the Supporting Documents for the ECOs Evaluation
Congratulations to Charily and Mark! Just got the UK Spouse Visa... Advance happy trip and stay safe in the UK! Manila, Philippines – After the applicant for a UK visa successfully pays his or her online visa fee, the UKVI online page will automatically transfer them to the VFS-Global Philippines website.
Immediately after the payment, a confirmation email from the www.gov.uk shall be sent to the applicant’s registered email, as evidence that the online visa application fee has been received by the Home Office. The email also includes additional instructions on what the applicant needs to do next.
Once the applicant is transferred to the VFS-Global website, he can schedule their biometrics and choose whether to self-upload the supporting documents, or for a fee, authorize the VFS to scan the documents and send it to the UKVI online.
So immediately after paying the online application fee but before going to the biometrics center, it is essential that the applicant had already performed one of two essential activities in connection with the submission of supporting documents to the UK Visas and Immigration (UKVI).
At this juncture, the applicant is advised to decide without delay whether: 1) to self-scan the supporting documents and upload the papers online themselves; or 2) to choose the DOCUMENT UPLOAD ASSISTANCE SERVICE of the VFS-Global.
This is a very important phase of the application process because if the applicant foregoes any of these measures, the supporting documents will not reach the UKVI and the application process will be delayed, or worse, be decided and ruled upon merely on the basis on what the applicant indicates in the online application and without any of the supporting documents reaching the ECO.
Please note that according to UKVI rules, “If the applicant does not produce evidence, or the evidence produced is inadequate to show that he / she fulfills the qualifying requirements of a category in the Rules, then a refusal will usually be appropriate."
This does not mean automatic refusal, however, since the ECO will give the applicant a chance to send the supporting documents to the decision-making center. The processing will definitely be suspended or delayed until the papers reach the ECO.
In cases like this, either the UKVI or the VFS will contact the applicant and inform them that the processing timeline of the application had been grounded to a halt and it will only resume once the documents are sent to the UKVI.
Should you fall into this category and were unable to send the documents to the UKVI due to excusable inadvertence you need not stress and just patiently wait for either of the two entities to contact you.
The UKVI or VFS-Global will provide you with instructions on how to send them your documents, either by self-uploading your papers or using the document scanning assistance facility of the visa application center.
So whether you are filing for a UK Spouse Visa, UK Fiancée Visa, any type of UK Settlement Visa or a UK Visit Visa, make sure that you either send the documents immediately to the UKVI after the payment either by self-uploading the documents to the VFS-Global or choosing to use the scanning service of the VFS.
There are three visa application centers (VACs) in the Philippines which the applicant may choose from depending on the latter’s location. These three VACs are located in Makati City, Manila Shangri-la (The Fort) in Taguig City and Cebu City.
The VFS-Global located in Makati City, specifically at the Makati Circuit, Corporate Tower 2 along AP Reyes in Barangay Carmona, Makati serves the most number of clients owing to the fact that it is situated in the central business district of Metro Manila.
The other two VACs are the Manila Shangri-la, The Fort, located at 5th Avenue corner 30th Street, Bonifacio Global City, Taguig, Metro Manila and in Cebu with new business address at Unit 01-04, 7th Floor Faustina Centre, F. Cabahug St., Kasambagan, Cebu City effective 13 October 2025.
Immediately after the payment, a confirmation email from the www.gov.uk shall be sent to the applicant’s registered email, as evidence that the online visa application fee has been received by the Home Office. The email also includes additional instructions on what the applicant needs to do next.
Once the applicant is transferred to the VFS-Global website, he can schedule their biometrics and choose whether to self-upload the supporting documents, or for a fee, authorize the VFS to scan the documents and send it to the UKVI online.
So immediately after paying the online application fee but before going to the biometrics center, it is essential that the applicant had already performed one of two essential activities in connection with the submission of supporting documents to the UK Visas and Immigration (UKVI).
At this juncture, the applicant is advised to decide without delay whether: 1) to self-scan the supporting documents and upload the papers online themselves; or 2) to choose the DOCUMENT UPLOAD ASSISTANCE SERVICE of the VFS-Global.
This is a very important phase of the application process because if the applicant foregoes any of these measures, the supporting documents will not reach the UKVI and the application process will be delayed, or worse, be decided and ruled upon merely on the basis on what the applicant indicates in the online application and without any of the supporting documents reaching the ECO.
Please note that according to UKVI rules, “If the applicant does not produce evidence, or the evidence produced is inadequate to show that he / she fulfills the qualifying requirements of a category in the Rules, then a refusal will usually be appropriate."
This does not mean automatic refusal, however, since the ECO will give the applicant a chance to send the supporting documents to the decision-making center. The processing will definitely be suspended or delayed until the papers reach the ECO.
In cases like this, either the UKVI or the VFS will contact the applicant and inform them that the processing timeline of the application had been grounded to a halt and it will only resume once the documents are sent to the UKVI.
Should you fall into this category and were unable to send the documents to the UKVI due to excusable inadvertence you need not stress and just patiently wait for either of the two entities to contact you.
The UKVI or VFS-Global will provide you with instructions on how to send them your documents, either by self-uploading your papers or using the document scanning assistance facility of the visa application center.
So whether you are filing for a UK Spouse Visa, UK Fiancée Visa, any type of UK Settlement Visa or a UK Visit Visa, make sure that you either send the documents immediately to the UKVI after the payment either by self-uploading the documents to the VFS-Global or choosing to use the scanning service of the VFS.
There are three visa application centers (VACs) in the Philippines which the applicant may choose from depending on the latter’s location. These three VACs are located in Makati City, Manila Shangri-la (The Fort) in Taguig City and Cebu City.
The VFS-Global located in Makati City, specifically at the Makati Circuit, Corporate Tower 2 along AP Reyes in Barangay Carmona, Makati serves the most number of clients owing to the fact that it is situated in the central business district of Metro Manila.
The other two VACs are the Manila Shangri-la, The Fort, located at 5th Avenue corner 30th Street, Bonifacio Global City, Taguig, Metro Manila and in Cebu with new business address at Unit 01-04, 7th Floor Faustina Centre, F. Cabahug St., Kasambagan, Cebu City effective 13 October 2025.
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